Becoming Our Patient
Once your referral is received, our physician Dr. Wu will personally review all information within 48 hours. The office will contact you within three business days to schedule your appointment.
You will meet with a qualified provider to review your symptoms and test results, have a physical exam, and begin developing your treatment plan.
You will then talk to our office team to organize the next steps in your care.
If surgery is recommended, the office team will manage the pre-operative preparation process. Dr. Wu will perform your surgery, and the team will arrange your care through the end of your treatment.
If other therapies are recommended, Dr. Wu will discuss the options with you and continue the care in the office, or connect you with the appropriate referrals.
Preparing for Your First Appointment
What to Bring
- Your insurance card and co-pay
- List of medications you take regularly
- Your medical records
- Your questions
- A loved one for support
Gather Your Medical Records
We need your records to make sure we come up with the best plan for your care. When we contact you for an appointment, we may ask you to collect additional reports, pathology slides, or imaging disks to bring to the visit.
You can request that your providers send information directly to us using the medical records release form.
Fill out the Medical Records Release formConsent to treatment
You are always in control, which is why we require your consent for treatment, communications (calls, emails, and text messaging), and agreement of financial responsibility.
Please read and complete the following form in order to receive treatment.
Fill out the Authorization and Consent for Treatment formWe follow strict HIPAA guidelines to maintain the privacy of your medical information. You can read our Notice of Privacy Practices here.
Insurance Coverage & Financial Support
We accept most insurance plans including Medi-Cal. If you have questions regarding your benefits, our office team can help you understand your coverage.
During the evaluation and treatment course, make sure your insurance stays active so there are no delays in your care.
We will work with you to make sure you get the care you need in a timely fashion.
Communication
We respect your choices on how you'd like us to contact you and who you're comfortable sharing your health information with, so we can respect your privacy and keep you informed in the way that works best for you.
Fill out Preferred Contacts formIf you're not comfortable speaking English, or require getting help in a language other than english, please see our Language Services options.
Follow-up Care & Long Term Monitoring
After any hospitalization, the office team will call within 7 days of your going home to see how you’re recovering, and to schedule a follow-up appointment.
We encourage you to call with any concerns related to your condition. Outside of 9 am to 4 pm, the main phone number will go to an answering service that connects you with our on-call provider.
The office team will assist with disability paperwork and work notes during your treatment course.
You can access and manage your account at any time through our secure online Patient Portal.
Open Patient Portal