Becoming Our Patient
Once your referral is received, our physician Dr. Wu will personally review all information within 48 hours. The office will contact you within three business days to schedule your appointment.
You will meet with a qualified provider to review your symptoms and test results, have a physical exam, and begin developing your treatment plan.
You will then talk to our office team to organize the next steps in your care.
If surgery is recommended, the office team will manage the pre-operative preparation process. Dr. Wu will perform your surgery, and the team will arrange your care through the end of your treatment.
If other therapies are recommended, Dr. Wu will discuss the options with you and continue the care in the office, or connect you with the appropriate referrals.
Preparing for Your First Appointment
What to Bring
- Your insurance card and co-pay
- List of medications you take regularly
- Your medical records
- Your questions
- A loved one for support
Gather Your Medical Records
We need your records to make sure we come up with the best plan for your care. When we contact you for an appointment, we may ask you to collect additional reports, pathology slides, or imaging disks to bring to the visit.
You can request that your providers send information directly to us using the medical records release form.Fill out the Medical Records Release Form
Insurance Coverage & Financial Support
We accept most insurance plans including Medi-Cal. If you have questions regarding your benefits, our office team can help you understand your coverage.
During the evaluation and treatment course, make sure your insurance stays active so there are no delays in your care.
We will work with you to make sure you get the care you need in a timely fashion.
Follow-up Care & Long Term Monitoring
After any hospitalization, the office team will call within 7 days of your going home to see how you’re recovering, and to schedule a follow-up appointment.
We encourage you to call with any concerns related to your condition. Outside of 9 am to 4 pm, the main phone number will go to an answering service that connects you with our on-call provider.
The office team will assist with disability paperwork and work notes during your treatment course.
For billing questions, call 1-844-627-6409 for direct information.