Becoming Our Patient

Preparing for Your First Appointment

Illustration depicting a person searching for documents in a filing cabinet

What to Bring

  • Your insurance card and co-pay
  • List of medications you take regularly
  • Your medical records
  • Your questions
  • A loved one for support

Gather Your Medical Records

We need your records to make sure we come up with the best plan for your care. When we contact you for an appointment, we may ask you to collect additional reports, pathology slides, or imaging disks to bring to the visit.

You can request that your providers send information directly to us using the medical records release form.

Fill out the Medical Records Release Form

We follow HIPAA guidelines to maintain the privacy of your medical information.

Read our Privacy Policy

Insurance Coverage & Financial Support

We accept most insurance plans including Medi-Cal. If you have questions regarding your benefits, our office team can help you understand your coverage.

During the evaluation and treatment course, make sure your insurance stays active so there are no delays in your care.

We will work with you to make sure you get the care you need in a timely fashion.

Follow-up Care & Long Term Monitoring

After any hospitalization, the office team will call within 7 days of your going home to see how you’re recovering, and to schedule a follow-up appointment.

We encourage you to call with any concerns related to your condition. Outside of 9 am to 4 pm, the main phone number will go to an answering service that connects you with our on-call provider.

The office team will assist with disability paperwork and work notes during your treatment course.

For billing questions, call 1-844-627-6409 for direct information.

Your care team

Meet Dr. Wu and her dedicated team

Patient resources

Information to review with your loved ones